Kate Every·Nov 30, 2023Improving the interoperability of health and social care services with service designIn order to address system-wide issues within healthcare, we need to take a system-wide approach to the design and delivery of solutions.
Kate Every·Oct 13, 2023User research, design and trauma: understanding practitioner experiencesIn early 2023, I conducted a survey to find out more about practitioner experiences of trauma in research and design. Here’s what I found.A response icon1A response icon1
Kate Every·Aug 23, 2023What holds us back from being trauma-informed designers and researchers?As designers and researchers, we want to do the right thing by our users and our teams. So why don’t we always do it in practice?A response icon1A response icon1
InResearchOps CommunitybyKate Every·Jul 26, 2023Applying trauma-informed principles to user-centred designIdeas for how to apply trauma-informed principles to research and design work, in a practical way. Co-designed at UX Scotland.A response icon4A response icon4
Kate Every·Jul 19, 2023Thanks for these very practical tips for researching with users going through (or having been…One thing I would add though - in my experience, I think it is a bit of a misconception that this only applies in sensitive areas like…A response icon1A response icon1
InUX CollectivebyKate Every·Aug 23, 2023Why trauma-informed approaches are vital to design and researchAs researchers and designers, we run the risk of retraumatising our participants. We must employ a trauma-informed approach to our work.A response icon3A response icon3
Kate Every·Jan 19, 2023Are ‘non-functional user needs’ a thing?I was recently out walking, thinking about user needs (I know, I’m cool) and I was getting a bit stuck on something. I find user needs…
InUX CollectivebyKate Every·Oct 22, 2022Ethical design is a risk management strategyIt‘s not enough to talk about designing ethically as the “right thing to do.” We need to reframe ethical design as risk management.A response icon1A response icon1
Kate Every·Jul 22, 2022Embracing complexity: is it time to rethink empathy and user needs?I recently re-read Thomas Myddelton’s fantastic blog post Research heresies and it got me thinking. He talks about “unhelpful beliefs that…A response icon4A response icon4